Terms of Service

1. Acceptance of Terms

These Terms of Service govern access to and use of the DriveOnyx platform, including the dealer portal and tablet application, by automotive dealerships and their authorized users. By accessing or using the platform, a dealership and its authorized users agree to these terms.

2. The Platform

DriveOnyx provides dealerships with technology to manage service operations, appointment scheduling, staff roles, and multi-store operations through a centralized dealer portal and a tablet application for dealership staff. The platform is intended for use by dealerships and their authorized personnel, not the general public.

3. Authorized Users and Roles

A dealership is responsible for managing which staff members are granted access to the platform and what role-based permissions they are given, including roles such as dealer/management, service staff, valet staff, or other authorized personnel.

4. Acceptable Use

Dealerships and authorized users agree not to:

• Use the platform for any unlawful purpose
• Attempt to access accounts, stores, or data outside their authorized role
• Interfere with the security or normal operation of the platform
• Misrepresent their dealership's use of the platform to customers or third parties

5. Dealership Data

Operational data entered into the platform by a dealership — including service, appointment, and staff records — remains associated with that dealership's account. Use of that data is also governed by our Privacy Policy.

6. Availability

We aim to keep the platform available and reliable but do not guarantee uninterrupted access. Features may be updated, changed, or improved over time.

7. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.

8. Contact

Questions about these Terms of Service can be directed to driveonyxsolutions@gmail.com.