Privacy Policy

1. Overview

DriveOnyx provides a dealer portal and tablet application that help automotive dealerships manage service operations, appointments, staff roles, and multi-store operations. This policy describes the types of information we may collect from dealerships and authorized users of the platform, how that information may be used, and how it may be handled in connection with dealership operations. This is a general policy provided in good faith and will be updated as our services and legal obligations evolve. The public website also accepts dealership demo enquiries.

2. Website Demo Enquiries

To request a demo, you can email us at driveonyxsolutions@gmail.com. We receive the details you choose to include in your message and use them to respond. The form prepares an email draft in your browser. Your details are passed to your chosen email service only when you open that service, or to your clipboard when you choose to copy them. You must finish sending the email yourself. Preparing or copying a draft does not submit or save a request with DriveOnyx.

3. Platform Information We May Collect

When a dealership or its authorized staff use the DriveOnyx platform, we may collect:

• Account and business information provided when setting up a dealership on the platform
• Staff information needed to assign roles and manage access within the portal and tablet app
• Operational data entered into the platform, such as appointment, service, and workflow records
• Basic technical information, such as device and usage data, needed to operate and improve the platform

4. How Information May Be Used

Information collected through the platform may be used to:

• Operate the dealer portal and tablet application
• Support appointment scheduling and service workflows for a dealership
• Maintain role-based access across dealership staff and stores
• Improve the reliability, security, and functionality of the platform
• Communicate with dealerships about their account or the platform

5. How Information May Be Shared

We do not sell dealership or personal information. Information may be shared with service providers who help us operate the platform, or where required by law. Operational data entered by a dealership remains associated with that dealership's account.

6. Data Security

We use role-based access controls and other reasonable safeguards to help protect information handled through the platform. No system can be guaranteed completely secure, and we encourage dealerships to manage staff access responsibly.

7. Data Retention

We retain information for as long as it is needed to provide the platform to a dealership, or as otherwise required for legitimate business or legal purposes.

8. Contact

Questions about this Privacy Policy can be directed to driveonyxsolutions@gmail.com.